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@ARTICLE{,
    author = {Onkal, D. and Bolger, F.},
     title = {Provider-User Differences in Perceived Usefulness of Forecasting Formats},
   journal = {Omega - Int J of Management Science},
    volume = {32},
      year = {2004},
     pages = {31-39},
      note = {upd tit/vol/pg15-12-04}
}